Spectramedx is the official and authorized service centre of all ResMed CPAPs in Canada. Our service includes complete repair and calibration of your ResMed CPAP unit(s). Our service is comprised of a $550 CAD flat-rate fee. A flat-rate means your CPAP will be repaired regardless of the type of issue(s) it is having.
Note: As the service is a flat rate, Spectramedx does not provide evaluations, all units are immediately serviced and returned to customer upon arrival.
Instructions
To send your CPAP for repair to Spectramedx, follow the provided steps below:
- Fill-in and submit the form below
- Upon submission, our software will automatically email you with a copy of your submission and the shipping address.
- Box up your unit and ship it to the provided address. You are welcome to use any courier company you like. You do NOT need to send in your humidifier tank or the power cable – we only require the unit itself. Spectramedx will cover the cost of shipping the unit back to you.
- Once your unit is serviced, you will receive an email with a link to make a payment online using a credit card – Spectramedx does not accept cash, e-transfer or any other method of payment.
- Once payment is received, your unit will be shipped back to you.
If you have any questions, please reach out to our Sales team at sales@spectramedx.ca