Requesting Service - How it works
Spectramedx offers flat-rate repairs for out-of-warranty ResMed & Lowenstein CPAP devices:
- ResMed AirSense 10 and AirCurve 10 machines: $399 + tax each with a 90 day warrantyÂ
- ResMed AirSense 11 and AirCurve 11 machines: $499 + tax each with a 90 day warranty
- Lowenstein Prisma Smart machines: $550 + tax each with a 90 day warrantyÂ
- Lowenstein Prisma Soft machines: $550 + tax each with a 90 day warrantyÂ
This comprehensive flat rate includes the cost of all necessary replacement parts, ensuring transparency and efficiency. To expedite service, repairs are initiated immediately upon receipt, and evaluation quotes are not provided under this flat-rate structure.
All prices iclude replacement parts & labour.
1
Complete the RMA Request Form
Please fill out the RMA request form provided below.
2
Receive Confirmation
After submitting the form, you will receive a confirmation email with your RMA number. Within 1 business day, our team will send you a shipping label.
3
Package and Ship Your Device(s)
Carefully package your device(s) and send them to the address provided in the confirmation email.