Resmed repairs Services
Spectramedx is the official and authorized service centre of all ResMed CPAPs in Canada. Our service includes complete repair and calibration of your ResMed CPAP unit(s). Our service is comprised of a $550 CAD flat-rate fee. A flat-rate means your CPAP will be repaired regardless of the type of issue(s) it is having.
Spectramedx currently offers repair services on the AirSense 10 and 11 models and their variations. The S9 unit and ResMed mini are no longer repairable.
Note: As the service is a flat rate, Spectramedx does not provide evaluations, all units are immediately serviced and returned to customer upon arrival.
Requesting Service - How it works
1
Complete the RMA Request Form
Please fill out the RMA request form provided below.
2
Receive Confirmation
After submitting the form, you will receive a confirmation email with your RMA number.
3
Package and Ship Your Device(s)
Carefully package your device(s) and send them to the address provided in the confirmation email.
4
Your unit is being serviced
Our tech dept is working on your item/s
5
Payment Confirmation
Once your unit is serviced, you will receive an email with a link to make a payment online using a credit card – Spectramedx does not accept cash, e-transfer or any other method of payment.
6
Device(s) Returning
Once payment is received, your unit will be shipped back to you.